Question 1

Why use HomeCarer?

Accepted Answer

Quality:  We are Dublins highest quality Homecare Provider.
We directly employ all of our team allowing us to have the highest quality of care assistants and care services.
Security: We ensure that all staff have a fully verified work history, valid checked references and have passed full security screening.
Satisfaction:  We routinely review client satisfaction and the performance of each care assistant.
 
Cost.  We will provide a service that you can afford and also advise you on how to request your tax relief to assist with the cost.

Question 2

What is a home care package in Ireland?

Accepted Answer

A home care package in Ireland refers to a comprehensive range of services and supports provided to individuals who require assistance with daily activities or healthcare needs in their own homes. These packages are designed to help people maintain their independence and quality of life while receiving the necessary care and support tailored to their specific needs. Home care packages can include personal care, meal preparation, medication management, mobility assistance, and companionship, among other services.

The Home Support Service provides you with support for everyday tasks including:
 • getting in and out of bed
 • dressing and undressing
 • personal care such as showering and shaving

The support you will receive depends on your individual needs. 
These supports will be provided by the HSE or by an external provider, approved by the HSE.

Question 3

How to begin?

Accepted Answer

1. Phone us on 01 406 4285 or email us care@homecarer.ie to discuss your needs.
2. We will agree on a suitable day and time for a free no obligation home consultation.
During a 30-60 minutes home consultation we will jointly detail the Clients needs, history and
contact information of all relevant people.
3. A detailed care plan is created based on the information discussed during the home consultation.
4. The Care plan is reviewed with the Client and any other requested person.  It is further refined based on feedback and relevant information.
5. Once the care plan is agreed and prior to commencement of care services, the Client is introduced to the Care assistant and has the opportunity to ask further questions or discuss needs.

Question 4

What happens once we start home care services for you?

Accepted Answer

Week 1.  The Care Manager attends with the Care Assistant on Day 1.  At the end of Week 1 the Care Manager in consultation with the Client reviews the services provided in the first week and applies any necessary changes for subsequent weeks.  We prefer to perform this initial review in person.
Week 1-4.  Regular feedback can be provided to the care assistant or you can directly contact the Care Manager.
Week 4.  A review of care provided for the month is undertaken in partnership with the Client.  All requested changes are applied and a monthly report created of the milestones, progress and agreed next steps.

Question 5

What do HSE carers do?

Accepted Answer

HSE carers are caregivers directly employed by the Health Service Executive (HSE) in Ireland. These dedicated professionals provide essential care and support services to individuals who require assistance with their daily activities due to age, illness, or disability. HSE carers work directly with individuals in their homes, providing personal care, assistance with mobility, medication management, meal preparation, and household tasks. They also offer emotional support and companionship, ensuring the well-being and safety of their clients.  We at HomeCarer Trusted Independent Living hire our Healthcare Assistants directly and we work for the HSE.